FAQs
Orders and Payment
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery and ensure it reaches you on time.
You can also contact our customer support at any time for additional details
We accept various payment methods to make your shopping experience as convenient as possible. You can pay for your order using major credit cards, PayPal, or other secure payment options available at checkout.
Shipping and Delivery
We know you're eager to get your hands on your printer supplies, which is why we're committed to lightning-fast shipping. Orders are typically processed and shipped within 1-3 business days, with delivery times varying based on your location and selected shipping method. If you choose UPS as your carrier, you can adjust the shipping time by picking a rate that suits you best!
Basic or free shipping takes 2-4 days, depending on the state where the order is placed. If you need the order to arrive faster, you can check the rates for expedited delivery. You can also use the calculator for a more accurate estimate of the delivery date or contact our manager for assistance
While we strive to provide our products to as many customers as possible, we currently only offer shipping to the lower 48 states within the United States. Unfortunately, we do not ship to Alaska, Hawaii, or other U.S. territories. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions regarding shipping to a specific location within the lower 48 states, please contact our customer support team for assistance.
We do not offer shipping services to Alaska or Hawaii. If you have any questions about shipping to a specific location within the contiguous 48 states, please don't hesitate to contact us.
Returns and Support
Your satisfaction is our top priority. If you're unsatisfied with your purchase, simply return it within 30 days for a refund or exchange.
We want every purchase to meet your expectations, but if something goes wrong, we’re here to help.
- Return Shipping: If the product has an issue, we’ll cover the cost of sending it back to us.
- Replacement Shipping: We’ll also take care of shipping any replacement products, whether it’s your original order or a new solution we arranged for you.
To return the goods, you can contact us directly using the chatbot on the website or by calling our phone number. Our employee will assist you and guide you through the return process as soon as possible.
Once the items are returned to our warehouse, the funds will be automatically refunded to your card.
Don't worry – we've got your back every step of the way. Whether you need help placing an order, have questions about product compatibility, or require post-purchase support, our dedicated customer support team is here to provide the assistance you need when you need it.
Let us know at orders@realdealtoners.com or +1(954) 982-6713
You can also contact our support by using chatbot on our website
Products and Compatibility
When it comes to quality, we don't mess around. We only offer genuine products from trusted manufacturers, ensuring you get the best for your printing needs. Trust us – we've got the real deal.
Finding the perfect match for your printer shouldn't be a headache. At Real Deal Toners, we've got your back. Simply type your printer model into the search bar or choose one from the list, and you'll see a selection of toner that will be a perfect fit! You can also contact our friendly customer support team for personalized assistance.
Alternative items are just as good as the ones you're used to seeing. Many brands are known for providing high-quality toner to consumers all over the globe, and uses different markings on the boxes to indicate that. That's where the term alternate comes from! This toner is no less genuine OEM and boasts the same performance, machine compatibility, and page yield.
Other
Toner cartridges typically come in four main colors for color laser printers: black (K), cyan (C), yellow (Y), and magenta (M). These colors work together to create full-color prints.
For monochrome laser printers, only black toner is used, as they are designed solely for black-and-white printing.
When your prints start looking faint, streaky, or uneven, it's time to consider a toner cartridge swap. Also, keep an eye out for the printer's low toner warning or prompts for replacement. Regularly checking print quality helps catch issues early, ensuring smooth printing. And if you need guidance navigating the toner replacement maze, our customer support team is here to help.
The expiration date on toner cartridges is a guideline for optimal performance, not an abrupt cutoff. It reflects the manufacturer's estimate of when print quality may decline due to environmental factors. However, cartridges can often function effectively beyond this date with proper storage.
At Real Deal Toners, we take care of every cartridge and keep it away from humidity, smoke, and other factors affecting performance.
Selecting the right toner cartridge yield is akin to finding the perfect fit for your printer's workload.
Consider your printing frequency: are you a sporadic printer or a steady document producer?
Opt for higher yield cartridges for heavy printing demands, while standard yield ones suit intermittent use better. Tune in to your printing rhythm, gauge your needs, and match the yield to your pace. If you need assistance navigating this toner terrain, our support team is here to guide you.
Tips
1. Temperature: Store toners in a cool, dry place (between 15-25°C or 59-77°F) to avoid heat damage.
2. Humidity: Avoid high humidity areas, as moisture can affect toner powder.
3. Positioning: Keep cartridges in their original packaging until use and store them upright to prevent leakage.
4. Avoid Sunlight: Direct sunlight can degrade the cartridge’s quality.
1. Eco Mode: Use the printer’s draft or eco-mode to use less toner.
2.Regular Cleaning: Keep the printer clean to avoid excess toner consumption.
3.Font Selection: Use toner-saving fonts like "Century Gothic" for documents.
Running out of toner is inevitable, but disposing of used cartridges responsibly makes a big difference for the environment. Here are a few sustainable ways to manage empty cartridges
- Recycle Your Toner Cartridge
Many office supply stores like Staples or Office Depot offer recycling programs. You can bring your used cartridges to their stores and, in some cases, even receive store credit or discounts.
- Check Local Recycling Centers
Some cities and counties have e-waste collection points where you can drop off toner cartridges. Look for local recycling centers that accept printer supplies to ensure proper disposal.
- Mail-In Recycling Programs
Brands like HP, Brother, and Xerox offer prepaid recycling programs. You can print a free shipping label, pack up your empty cartridges, and send them back to the manufacturer for responsible recycling. Proper disposal or recycling of toner cartridges helps reduce landfill waste and supports sustainability efforts. Every little step counts toward protecting our planet!
When deciding between a single cartridge or a combo pack,combo packs are generally more cost-effective. Purchasing multiple cartridges in a set, especially for color or monochrome printers, tends to offer savings compared to buying them individually. Combo packs are ideal for those who print frequently or need multiple colors, as they reduce the need for constant reordering. However, if you don’t print often or only need one color, buying a single cartridge might be more convenient.
Special Offers
Take advantage of our seasonal discounts for key holidays:
- New Year
- St. Patrick’s Day
- Independence Day
- Thanksgiving Day
During these holidays, customers get a 5% discount.
We’re always open to partnership opportunities and committed to providing the best possible conditions for each customer!
All our customers have an ability to receive a 10% discount for their first order.
Enjoy your discount in our company!
Your opinion is important to us.
For all customers, who leaves a review for their purchase, we give a 5% discount.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.